Our mission at 3 Dimensional Physical Therapy is to
Raise the standard for the healthcare and workplace experience to best serve our community.
We do this by living by our Core Values – the things most important to us as a company, what 3DPT stands for and what we wanted to leave with every patient that comes to 3DPT.
You will see our Core Values listed on the wall in the reception areas of our offices, because we want these values to be front and center for every employee to remember and every patient to see. Here they are:
- Community – We feel fortunate to be a part of great communities! We want to actively bring value to our communities and to support our towns, neighbors and partner businesses. We love taking part in events so you will probably run into us!
Honesty/Integrity – We want to earn the trust of every patient that chooses 3DPT. That means we will be honest in every situation and honor our commitment to providing the service and care we promise.
- Accountability – We promise to do our part for each patient – as a business and as a caregiver. Our promises include: Spending the necessary time and care with each patient by not scheduling more than 2 patients/hour, working to ensure patients do not have to wait for appointments and can work with the same therapist each visit, provide transparent billing, and most of all we promise to always provide the best customer service and care to every person that comes to 3DPT!
- Stepping Up – PT can be uncomfortable and recovery can be a long road. We want our patients to know that we will be there for them by stepping up to challenges and staying committed to see them succeed. We work with our patients to develop a customized treatment plan that meets their goals, not a standard set of exercises or stretches for everyone.
- Commitment to Excellence – Each 3DPT employee is committed to providing the BEST – excellent – customer service and physical therapy care to our patients.
To sum it up, everything we do has one goal in mind – to provide a great experience for every patient, every visit. Keeping these values top of mind helps us to ensure we’re delivering a great patient experience.